Terms And Conditions
Cancelled order refunds will be less the amount of any non-refundable credit card or PayPal processing fees which are typically 2.9% of the total sale (including any shipping costs) + $0.30USD.
BYOC, Inc. guarantees that your kit will be complete and that all parts and components will arrive as described, functioning and free of defect.
Soldering, clipping, cutting, stripping, or using any of the components in any way voids this warantee.
BYOC, Inc. does not warranty the completed pedal as a whole functioning unit nor do we warranty any of the individual parts once they have been used. If you have a component that is used, but feel it was defective prior to you using it, we reserve the right to determine whether or not the component was faulty upon arrival. Please direct all warranty issues to: email@example.com This would include any missing parts issues.
BYOC, Inc. accepts returns and exchanges on all products for any reason, as long as they are unopened and unused for up to 6 months after date of purchase. We do not accept partial kit returns. Returns and exchanges are for the full purchase price less the cost of credit card/PayPal fees, shipping, and any promotional pricing discounts. Return shipping is the customer's responsibility. This responsibility not only includes the cost of shipping, but accountability of deliver as well. Please contact firstname.lastname@example.org to receive a return authorization before sending anything to us.
BYOC, Inc. makes no promises or guarantees that you will successfully complete your kit in a satisfactory manner. Nor does BYOC, Inc. promise or guarantee that you will receive any technical support.
Purchasing a product from BYOC, Inc. does not entitle you to any amount of technical support.
BYOC, Inc. does not promise or guarantee that any technical support you may receive will be able to resolve any or all issues you may be experiencing.
That being said, we will do our best to help you as much as we can. Our philosophy at BYOC is that we will help you only as much as you are willing to help yourself. We have a wonderful and friendly DIY discussion forum with an entire section devoted to the technical support and modifications of BYOC kits.